Key Accountabilities
Provides leadership to F&B; team on a shift by shift basis
Ensures high guest satisfaction, resolves complaints, interacts with customers and maintains a positive atmosphere
Supervise daily meal service, acts as expeditor during peak times, and ensures cleanliness and ambiance
Offers food and beverage expertise to internal and external customers
Assists the monthly inventory count and forwards discrepancies to management
Carries out inspections on a regular basis to ensure consistency and reports maintenance and supplies deficiencies
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates robust working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required
Education and Qualifications
Post Secondary hospitality or hotel education or suitable combination of education and experience
Minimum 1 year F&B; experience
Leadership experience an asset
Serving it Right certification
Ability to work a adaptable schedule including evenings, weekends and holidays
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Excellent verbal and written communication skills
Computer literacy in MS Office an asset
Ability to successfully obtain a Gaming License
Work Setting Considerations
Standing for long periods of time and non-traditional work hours
Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
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📌 Food & Beverage Supervisor River Rock Casino Resort Richmond
🏢 Lahal Management
📍 Richmond
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