1087 Parsons Rd SW, Edmonton, AB, T6X 0X2

Clinic Website: https://parsonsparkmedical.ca/

Note
At Parsons Park Medical Clinic, caring for our patients and their loved ones is our top priority.

Each member of our team takes great pride in serving our patients to the best of our ability.

Join our team to become a part of one of the finest patient care teams in Edmonton.

Position Overview
We are looking for an experienced and highly organized Clinic Services Manager to oversee the day-to-day operations of Parsons Park Medical Clinic. This role is essential to ensuring smooth clinic workflows, exceptional patient experiences, and strong operational performance. The Clinic Services Manager will partner closely with healthcare providers, administrative staff, and leadership to support high-quality care and ongoing clinic growth.

Responsibilities

Manage day-to-day clinic operations to ensure smooth patient flow, effective staff coordination, and high service standards

Manage scheduling, physician coverage, operational processes, and clinic systems to improve efficiency, regulatory compliance, and patient experience

Lead, support, and develop administrative and clinical teams while fostering accountability, engagement, and high performance

Oversee recruitment, hiring, onboarding, training, and performance management of clinic staff

Track and analyze key performance indicators (KPIs), budgets, and operational outcomes, using data to drive continuous improvement initiatives

Identify, develop,



implement, and maintain operational policies and procedures to support consistent clinic performance

Ensure compliance with healthcare regulations, safety standards, and internal clinic policies

Address operational challenges, workflow bottlenecks, and patient concerns promptly and professionally

Coordinate vendor relationships, supplies, and inventory management to ensure smooth clinic operations

Lead and support ongoing process improvement initiatives to enhance clinic efficiency and patient experience

Skills and Experience

Experience in medical clinic or healthcare operations management (multi-provider clinic preferred)

Proven leadership and team management experience, including supervising administrative staff

Solid understanding of clinic workflows, scheduling, and day-to-day operations

Experience with EMR/EHR systems (Healthquest experience is an asset)

Familiarity with clinic KPIs, reporting, and operational improvement

Strong organizational and problem-solving skills in a fast-paced environment

Excellent communication and customer service skills

Ability to handle confidential information in compliance with the Health Information Act (HIA)

Work Authorization
Candidates must be legally authorized to work in Canada for the duration of employment. Parsons Park Medical Clinic does not provide immigration sponsorship or support for work permit applications.

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📌 Clinic Services Manager (Alberta)
🏢 Parsons Park Multidisciplinary Clinic and Pharmacy
📍 Alberta