Become an Emergency Medical Call Taker with BC Emergency Health Services in Langford, BC. This full time, irregularly scheduled role requires excellent communication and multitasking skills to assist in critical situations.
As an Emergency Medical Call Taker (EMCT) for BCEHS, you'll serve as the vital first point of contact during emergency calls. Candidates must demonstrate strong customer service abilities, remain calm under pressure, and have the capacity to multitask effectively. Your role will be integral in info relay to dispatch teams and medical personnel, ensuring patient well-being.
Key Responsibilities:
• Handle 911 emergency calls with professionalism
• Gather essential information rapidly and accurately




• Prioritize tasks efficiently in high-pressure settings
• Communicate vital data to dispatch and medical crews
• Build relationships while resolving caller conflicts
Requirements:
• Grade 12 completion or equivalent
• 2+ years customer service experience
• Valid Standard First Aid and CPR Level C
• Call centre experience is an asset
• Minimum typing speed of 30 WPM
Contribute your emergency response skills and customer service expertise to make a difference in the community.
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📌 Emergency Medical Call Taker in Victoria
🏢 Provincial Health Services Authority
📍 Victoria