Join South Trail Nissan as a Full time Service Advisor and enhance customer satisfaction through exceptional service. Thrive in a team-focused environment while managing vehicle service processes and client communications.
South Trail Nissan seeks a dedicated Full-Time Service Advisor to interact with customers and oversee their vehicle's repair journey. In this role, you'll ensure accurate data management, explain repair scopes, and communicate essential updates. A focus on customer relations and teamwork is crucial to ensure a seamless experience for clients across various generations.
Key Responsibilities:
• Greet customers and verify vehicle and data accuracy
• Define repair scope and communicate time estimates




• Monitor maintenance processes and ensure timely updates
• Prepare vehicles for handover and explain invoices
• Ensure customer satisfaction and vehicle cleanliness
Requirements:
• Minimum of one year experience in Service Advising
• Familiarity with ADP/PBS software is a plus
• Ability to handle conflicts politely
• Strong computer skills, including MS Office
• Reliability and honesty in all customer interactions
Deliver top-tier service, manage customer expectations, and thrive in a collaborative atmosphere at South Trail Nissan.
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📌 Full-Time Service Advisor at South Trail Nissan (North Vancouver)
🏢 South Trail Hyundai
📍 North Vancouver