Field Engineer for Data Centre Operations (Prince George)

Field Engineer for Data Centre Operations (Prince George)

01 Oct
|
TITEC
|
Prince George

01 Oct

TITEC

Prince George

Become a Data Centre Field Engineer in Prince George, BC, with a 1-year contract. This role requires on-site troubleshooting and server system repairs to enhance customer satisfaction.
As a crucial part of post-sales support, you will tackle complex technical issues at customer locations. Candidates should have exceptional technical skills, particularly with enterprise server solutions, and strong interpersonal abilities. You will work alongside Technical Account Managers and service teams to drive quality and efficiency in your service delivery.
Key Responsibilities:
• Perform in office and remote troubleshooting of server systems
• Lead preventive maintenance and manage repair cycles
• Provide 2nd line support to resellers and distributors




• Train new service engineers and foster client education
• Produce relevant reports and metrics for tracking
Requirements:
• Degree or Diploma in Computer Science or related field
• 5 years of experience in a similar role
• Familiarity with Supermicro, HP, Dell Enterprise servers
• Knowledge of Data Center processes and protocols
• Basic Linux command proficiency and ability to lift 35 lbs
Enhance technical support skills and customer service excellence as a Data Centre Field Engineer in beautiful Prince George.
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📌 Field Engineer for Data Centre Operations (Prince George)
🏢 TITEC
📍 Prince George

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