Transform mental health access with Lyra Health as an EAP Case Manager in Ontario. This remote role involves immediate counselling and comprehensive assessments for service users.

Lyra Health is on the search for an experienced EAP Case Manager to support employees and their dependents. In this role, you will be responsible for managing call intakes, providing support during acute moments, and developing treatment plans based on assessed needs. Your work will include risk assessments and collaboration with clinical teams around the globe.

Key Responsibilities:
Manage first contact through helpline and online services
Provide in-the-moment therapeutic support
Conduct clinical assessments to evaluate service user needs
Implement risk management strategies promptly
Maintain thorough documentation on the clinical database

Requirements:
Master's level qualification in counselling for your jurisdiction
Active registration with a skilled counselling body
At least 3 years' experience in therapeutic settings
Proven ability to handle high-risk cases
Bilingual skills are an asset

Bring your clinical judgement and empathy to help those in need at Lyra Health.

📌 Lyra Health Eap Case Manager Role Ottawa
🏢 Lyra Health
📍 Ottawa