Join Insight Global as an L1/L2 End User Support Specialist for a contract role in Fort Saint John, BC. Lead onsite technical support for a global energy organization, ensuring seamless IT service delivery.
This is an onsite position requiring 5+ years of L1/L2 support experience, primarily assisting 100-150 users with troubleshooting across multiple systems. You'll tackle end-user computing, networking, mobility, and AV systems while collaborating with global tech teams to enhance service across Northern British Columbia.
Key Responsibilities:
• Provide hands-on end user support for users
• Troubleshoot and resolve networking issues on-site
• Manage asset and inventory for IT resources
• Setup AV and meeting room technology for teams
• Support infrastructure environments effectively
Requirements:
• 5+ years L1/L2 support experience in enterprise
• Robust knowledge of Windows and Microsoft applications
• Expertise in Microsoft 365, Teams, and SharePoint
• Networking experience with Cisco or Aruba
• Valid Class 5 Driver's License with travel willingness
Enhance your career by delivering exceptional technical support in this key role.
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📌 /IT Support Specialist in Fort Saint John (Fort St. John)
🏢 Insight Global
📍 Fort St. John
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