Drive operational efficiency as the Senior Manager of Payment Operations at Scotiabank in Toronto, Ontario. Oversee transaction processing for a diverse client base while leading a dedicated team.
The Senior Manager for the Electronic Processing team plays a critical role within Scotiabank's Global Transaction Banking. You will focus on developing innovative solutions while enhancing customer support and operational effectiveness. Collaborate with senior leadership to maintain compliance and manage a team dedicated to handling complex payment processing challenges.
Key Responsibilities:
• Resolve complex operational issues to enhance efficiency
• Develop production management metrics for decision-making
• Work with teams to automate manual processes effectively
• Supervise team performance and provide feedback
• Serve as point of contact for day-to-day client service
Requirements:
• 7-10 years of management experience in back office operations
• Strong understanding of Payment Processing and risk management
• Proficiency in MS Office tools
• Excellent communication and leadership skills
• Post-secondary education or relevant experience in Financial Services
Lead the Payment Operations team at Scotiabank, ensuring productive service and innovative banking solutions.
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