Lead the Member Education Consultant team at Manulife, driving client engagement and team performance in a hybrid work environment. Shape member experiences for national retirement plans while coaching communication consultants.

As the Manager of Member Education, you will guide your team's growth while managing key client relationships. Your leadership will foster collaboration and innovation, focusing on delivering exceptional education strategies. You'll report directly to the Director of Financial Education, impacting plan engagement and member experiences across multiple clients.

Key Responsibilities:
• Manage client relationships and team performance simultaneously
• Foster collaboration and accountability among communication consultants
• Develop tailored education strategies based on data insights




• Lead strategic discussions with clients and sponsors
• Monitor success metrics and adjust strategies accordingly

Requirements:
• Robust leadership and mentoring capabilities
• Exceptional communication and relationship management skills
• Proven project management experience with tight deadlines
• Knowledge of group retirement products; RPA designation preferred
• Proficient with digital communication tools and platforms

Elevate member education initiatives while enhancing client relationships in a key leadership role at Manulife.
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📌 Member Education Manager at Manulife (Ontario)
🏢 Manulife
📍 Ontario