Elevate guest satisfaction as a Guest Experience Associate at Nordik Spa Village. This full time role focuses on welcoming guests and enhancing their wellness journey through exceptional service.

In this position, you will report to the Customer Experience Manager, assisting guests with their thermotherapy cycle and service inquiries. Your responsibilities include maintaining cleanliness in the spa environment and ensuring every guest receives a unique experience. A passion for customer service and teamwork is essential in our friendly community at Nordik.

Key Responsibilities:
• Greet and check-in guests warmly
• Respond to service and facility inquiries
• Process guest reservations and payments
• Maintain cleanliness of spa and reception areas
• Ensure guests receive necessary information

Requirements:
• High school diploma or equivalent
• Customer service experience preferred
• Familiarity with Windows software
• Ability to lift up to 10 kg regularly

Become a part of a dedicated team at Nordik Spa Village and support our mission of fostering well-being.
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📌 Guest Experience Associate at Nordik Spa (Quebec City)
🏢 Groupe Nordik
📍 Quebec City