Elevate vendor partnerships at Aviva Canada as a Vendor Relationship Manager. Utilize analytical skills to improve vendor performance and enhance customer experience in a hybrid work model.
Aviva Canada seeks a Vendor Relationship Manager with at least three years in account or vendor management. In this role, you’ll be pivotal in tracking vendor KPIs, resolving inquiries, and maintaining strong vendor relationships. You'll analyze performance data, negotiate agreements, and oversee quality assurance to drive continuous improvement while ensuring a robust operational strategy.
Key Responsibilities:
• Act as the primary contact for vendor inquiries
• Analyze data to improve vendor performance metrics
• Resolve vendor disputes and complaints efficiently
• Oversee negotiations of vendor agreements and contracts
• Monitor and evaluate contract efficiency and value
Requirements:
• 3+ years in Vendor or Relationship Management
• Proficient in English and French preferred
• Experience in property restoration is advantageous
• Robust analytical skills with Excel proficiency
• University degree in business or finance preferred
Lead strategic vendor relationships at Aviva to enhance performance and customer satisfaction.
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