Become a vital part of the Province of Canada team as a Customer Care Specialist. Focus on enhancing customer experiences through effective online support and engagement every day.

This role is essential in our growing Customer Care team and requires a proactive, detail-oriented person. You will manage customer inquiries, returns, and exchanges while ensuring a positive representation of the Province of Canada brand. Your insights will also help shape the customer journey and improve overall service delivery.

Key Responsibilities:
• Manage customer service inquiries via email, chat, and phone
• Handle returns, exchanges, and customer concerns effectively
• Build positive customer relationships embodying brand values




• Maintain product knowledge and website content accuracy
• Assist with quality control and support operational needs

Requirements:
• 1–2 years of experience in customer service or retail
• Robust written and verbal communication skills
• Excellent attention to detail and organization
• Proactive with a genuine interest in customer experience
• Bilingual in French and English preferred

Join us to elevate customer care and enrich the Province of Canada brand experience.
#J-18808-Ljbffr

📌 Customer Care Specialist at Province of Canada (Ontario)
🏢 Province of Canada
📍 Ontario