Job Description
Under the general direction of the Manager, Cage or the Manager, Cage & Count Operations, this position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and monitoring the day-to-day activities of Cashiers. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Outstanding Canadian's learning environment while establishing a safe and welcoming work environment for all team members. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.
Key Accountabilities
Monitors the Cage team; provides input for team member performance evaluations and objectives
Prepares cage for opening and closing; distributes, verifies and reconciles Cashier floats
Verifies or completes large transactions
Documents and reconciles cash and cash equivalents; provides reports
Participates in Cage corporate training; assists in conducting site training
Monitors and reports all discrepancies and suspicious cash activities
Responds to, resolves or escalates cage issues
Communicate effectively with all appropriate operational departments
Build strong working relationships with guests and team members
Ensures complies with licensing laws, health and safety and other statutory regulations
Manage other initiatives as required
Manage the casino float to ensure monetary assets and transactions are accurate and secure.
Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets.
Supervise direct reports, provide instruction and direction as needed.
Performs other duties as assigned
Education And Qualification Requirements
High School Diploma Previous cage or cash handling experience preferred (minimum 2 years),
along with previous supervisory experience
Smart Serve Certification
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and
service oriented communication
Work Environment Considerations
Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours