Join Express Scripts Canada as a Pharmacy Assistant Communications in Mississauga. This full-time, on-site role focuses on processing prescriptions and supporting patient communications.
At our Argentia Mississauga location, you'll be essential for managing prescription refills and maintaining member information. As a part of the Pharmacy Operations team, your responsibilities will include helping patients with inquiries and ensuring adherence to regulations. You will work collaboratively with technicians and advisors to enhance the quality of service delivered to our members.
Key Responsibilities:
• Process prescriptions through Kroll accurately
• Maintain member data in the CRM system
• Respond to patient questions following regulations
• Ensure documentation accuracy for high-quality service
• Manage team communications and support task management
Requirements:
• Pharmacy Assistant Diploma or equivalent experience
• 0-3 years of retail pharmacy experience
• Solid communication and customer service skills
• Proficient in MS Office applications
• Flexibility to adapt to changing situations
Utilize your pharmacy knowledge and communication skills to support our members at Express Scripts Canada.
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