Elevate customer service with TTI as a Bilingual Customer Experience Representative in Milwaukee. Deliver exceptional support and build robust relationships in both English and French.
Join Techtronic Industries Inc. to take on the Customer Experience Representative role in North York, Ontario. You will be responsible for accurate order entry, resolving customer inquiries, and collaborating with the sales team. This position requires enthusiasm, organizational skills, and a commitment to excellence.
Key Responsibilities:
• Build relationships with customers and sales teams
• Perform accurate order entry within 24 hours
• Inform customers about orders via email
• Assist customers with inquiries by phone and email
• Collaborate on cross-functional tasks as needed
Requirements:
• Proficiency in French and English, written and oral
• Minimum 1 year of experience in customer service
• Undergraduate degree or college diploma required
• Proficient in Microsoft Office applications
• Knowledge of Genesys, Cloud, and Oracle as an asset
Make your mark in customer service excellence with TTI, a leader in power tools.
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