Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 32 to 35 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Work setting Relocation costs not covered by employer Willing to relocate Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Security and safety Basic security clearance Transportation/travel information Public transportation is available Work conditions and physical capabilities Fast-paced workplace Work under pressure Tight deadlines Repetitive tasks Handling heavy loads Physically demanding Manual dexterity Attention to detail Ability to distinguish between colours Sound discrimination Sitting Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Own tools/equipment Computer Screening questions Are you available to start on the date listed in the job posting? Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Early morning Evening Experience 1 year to less than 2 years Employment terms options Morning Day Weekend

📌 user support technician (Edmonton)
🏢 CYBERMETEORS
📍 Edmonton