Join CAA Club Group as a Dispatcher in a fully remote role. Ensure member safety by managing service requests across Ontario and Manitoba, while working from the comfort of your home.
This work-from-home position is crucial for CAA Club Group, where your expertise in dispatch is valued. You’ll be responsible for assigning and monitoring tow, battery, and light service requests, ensuring optimal service for members. Communication and decision-making skills are essential as you coordinate with contractors to maintain high standards of service delivery.
Key Responsibilities:
• Assign and monitor incoming service requests
• Route calls to the nearest available contractors
• Ensure calls are handled within set timeframes
• Maintain record integrity by clearing dispatched calls
• Handle calls across multiple regions including Manitoba
Requirements:
• Knowledge of Ontario roadways and highways
• Experience in customer service roles
• Previous dispatching experience is preferred
• Solid communication and multitasking abilities
• Ability to work independently and efficiently
Deliver exceptional support for CAA Club Group members and enhance their safety through your dispatch expertise.
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📌 Remote Dispatcher at CAA Club Group (Ontario)
🏢 Echelon 56
📍 Ontario
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