Enhance member satisfaction as a full time Client Experience Advisory Agent with Desjardins. Deliver personalized banking support and empower financial confidence for clients and members.
In this onsite, temporary position, your role focuses on providing exceptional service, understanding client needs, and recommending Desjardins products. You will act as an ambassador for digital solutions while addressing any transactional inquiries and ensuring satisfaction. Experience in customer service and knowledge of financial products are crucial for success.
Key Responsibilities:
• Welcome members and address their banking needs
• Promote Desjardins products and services effectively
• Advise clients on utilizing digital tools and services
• Identify business opportunities and refer to colleagues
• Ensure smooth financial transactions and resolve issues
Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Fluency in French is required
• Knowledge of Desjardins and competitors' products
• Effective communication and adaptability skills
Bring your client-focused mindset and financial expertise to Desjardins as a vital resource for member experience.
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📌 Client Experience Advisory Agent at Desjardins (Quebec City)
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📍 Quebec City
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