Lead and inspire a team at Staples as a Print & Services Supervisor. Drive sales, elevate customer experiences, and maintain operational excellence in a dynamic retail environment.
In this key leadership role, you will oversee the print and customer service areas while mentoring your team to enhance performance and customer satisfaction. Your responsibilities include engaging customers, executing sales strategies, and fostering a culture of continuous learning among associates. You will also ensure high operational standards and effective service delivery throughout the store locations.
Key Responsibilities:
• Mentor associates and model customer engagement best practices
• Communicate effectively about flyer and promotional items
• Drive sales performance and achieve key store targets
• Maintain operational excellence in print and service areas
• Train and develop associates for continuous improvement
Requirements:
• Over 3 years of customer service experience in retail
• 1-2 years in print/graphic communications with design knowledge
• Technical proficiency in operating printing equipment
• Robust prioritization and multi-tasking skills
• Ability to thrive in a fast-paced environment
Use your leadership and customer service skills to enhance the Staples experience and build lasting customer relationships.
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