Elevate member services as a Sales Support Manager with Desjardins, focusing on strategy, operational management, and team leadership. Drive performance and nurture long-term client relationships.
In this pivotal role, you'll lead a dedicated team focused on delivering top-tier sales support and managing client experiences. You'll develop and monitor strategic business plans while ensuring compliance with Desjardins's standards. Your strong decision-making skills will help drive performance and foster a culture of engagement and skill development among team members.
Key Responsibilities:
• Develop business strategies aligned with Desjardins's priorities
• Ensure high-quality services and manage member/client experience
• Implement action plans to achieve targeted outcomes
• Lead and coach employees to improve engagement and skills
• Promote a competitive and profitable service offer
Requirements:
• Bachelor's degree in a related field
• Minimum of four years of relevant experience
• Proficient in French
• Solid customer focus and decision-making skills
• Ability to develop talent and manage change
Join Desjardins to leverage your expertise in leadership and sales support, ensuring excellence in member services.
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📌 Sales Support Manager at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City
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