Mutual Fund Administrator - Proficient

Location: Toronto, ON - Onsite

Pay Rate: $27.00/hr

Contract Length: 6 Months

We at Raise are hiring a Mutual Fund Administrator - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested.

Responsibilities

Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times.Includes but is not limited to: account set-up; address changes, investor changes, redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement

Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)

Apply all quality control procedures

Reconciliation and settlement of daily trades

Daily deposits and cheque processes

Message all accounts where unusual actions have occurred

Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate

Communicate effectively with both internal and external client groups

Work with Manager to update Desk Operating Procedures and other tasks as assigned.

Strong technical and analytical skills in running/debugging various applications and macros

AUTHORITIES, IMPACT, RISK

Responsible for quality of processing / client experience for assigned client groups

Positive impact through effective management of workflow and support of team

Effective resolution of escalated client or process issues

Participate in client–specific process reviews and improvements, generally as assigned by Manager or Senior Manager

Key Relationships - Regional & Enterprise Wide

Other Shareholder Services departments (Customer Contact Centre, Dealer Relations,



Investigations, Reporting and Tax, Special Operations etc)

NAV Production

Custody

Cash Management

Pooled Funds

Client Service

External – Clients – mid level

TIME ALLOCATION

Transaction Processing - 80%

Problem/ Issue investigation and resolution - 10%

Projects as assigned by Manager- 10%

WORKING CONDITIONS
Behavioural

Dedication to accuracy/ quality

Ability to multitask own work with support of team

Demonstrates initiative

Team player

Client focused

Highly organized

Results oriented

Strong verbal and written communication

Technical

Strong understanding the Mutual Fund and Segregated Fund administration and the Dealer network

Expertise in Unitrax Recordkeeping System

Working knowledge of FundSERV

SPECIAL CONDITIONS

Ability to work long hours especially around peak season (RRSP), month-end and year–end to support the team.High-stress, demanding work environment.

Ability to Work From Home

EXPERIENCE
Essential

Experience within Shareholder Services or similar multi-client mutual fund administration environment

Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration

Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products

Demonstrated ability to work successfully in a rapid-paced, high stress environment





Communicate effectively with both internal and external client groups

Strong customer service skills

Computer Literacy - Intermediate

Sound technical and analytical skills in running/debugging various applications and macros including MS Office

Desirable

Proven track record in leading initiatives, managing cross-functional relationships

Completion of IFIC Mutual Funds Operations Course

Unitrax Recordkeeping System knowledge

FundSERV knowledge

Ability to read/write French is an asset

Must Haves:

3+ Years of Mutual Fund industry experience

NTH

Unitrax

Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 (phone hidden) or [email protected]

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📌 Mutual Fund Administrator - Proficient (Ontario)
🏢 Ian Martin Group
📍 Ontario