Job Description QE Technical Lead Contact Center Platforms, Automation & Amazon Connect Location: Toronto, ON Work Mode: 4 days hybrid Skill Required: Expertise in QE with Contact Center platforms. IVR/Routing Automation using Cyara, Hammer etc.
Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).
Agent Desktop Automation.
Java core.
Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc.
Experience working in a structured scaled Agile setting.
Strong knowledge of AWS Amazon Connect is a plus.
Requirements Java
📌 QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect (Toronto)
🏢 Astra North Infoteck
📍 Toronto
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