Enhance lives as a Service Coordinator with a prestigious non-medical home care provider. Coordinate caregiver schedules to ensure client satisfaction in a fulfilling role.
Join a high-performing team dedicated to service excellence at a leading home care provider. As a Service Coordinator, you will match clients with caregivers while maintaining records and addresses concerns. This position requires strong service orientation, organizational skills, and the ability to thrive in a rapid-paced environment.
Key Responsibilities:
• Answer client and caregiver calls professionally
• Match clients to caregivers based on specific needs
• Maintain thorough schedules and logs in software
• Address concerns,
fostering strong client relationships
• Uphold company policies and perform emergency caregiving
Requirements:
• High integrity and excellent customer service skills
• Strong organizational skills and 60 WPM typing speed
• Ability to work in a team-oriented, fast-paced environment
• Passion for serving the elderly population
• Familiarity with software including WellSky and Salesforce
Make a meaningful impact through care coordination and client support as a Service Coordinator.
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📌 Service Coordinator at Leading Care Provider (Ontario)
🏢 Lever
📍 Ontario
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