Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled IT - Systems Administrator V Service Now - Systems Administrator to join our client in support of an existing vacancy.

Employment Type:
12 months with potential to extend

Base Salary:
Starting form $54 per hour

Location:
Toronto, ON

Location Type:
Hybrid

Business Hours:
Monday-Friday, 9:00 AM – 5:00 PM

Job Responsibilities:

Design and implement solutions following established IT Service Management policies and standards

Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives

Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas





Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates

Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements

Lead/contribute to architecture, design & code reviews of IT Service Management solutions

Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts

Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability

Code deployment in 15 instances of ServiceNow

Experience & Qualification Requirements:

Post secondary degree required

5+ years of Systems administrator experience with service now required

CSA certification

Robust communication skills

Development experience

Banking experience

ITIL 4

#J-18808-Ljbffr

📌 IT - Systems Administrator V Service Now - Systems Administrator (Ontario)
🏢 RobertsonLtd.
📍 Ontario