Elevate client experiences as an Onboarding Success Manager at Corporate Traveller in Calgary, Canada. Ensure seamless onboarding and drive technology adoption through effective training sessions and strong relation-building.
In this pivotal role, you will guide Corporate Traveller clients through the onboarding process, ensuring their journey is smooth and successful. You'll integrate project management, client relationship skills, and solution consulting to enhance customer satisfaction. Your expertise in training and support will help promote the use of Melon and other solutions while maintaining a high level of client engagement.
Key Responsibilities:
• Consult with clients to optimize onboarding approaches
• Manage projects from contract signing to go-live
• Build solid relationships with client stakeholders
• Create customized client training sessions
• Gather and analyze customer feedback throughout onboarding
Requirements:
• Bilingual in French and English
• Previous experience in client onboarding preferred
• Strong background in customer-facing roles
• Familiarity with Salesforce, Microsoft Suite, Concur
• Excellent problem-solving and communication skills
Bring your passion for travel and client success to Corporate Traveller in Calgary.
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📌 Onboarding Success Manager at Corporate Traveller (Alberta)
🏢 Flight Centre Travel Group
📍 Alberta
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