Enhance member satisfaction as a Client Experience Advisory Agent at Desjardins. This full-time in office role focuses on delivering personalized support and banking solutions to clients and members.
In this temporary 12-month role, you will provide essential services to clients and members, ensuring their needs are met and promoting financial empowerment. Utilize your communication skills and tech-savviness to introduce members to innovative solutions and assist with any banking inquiries or fraud issues. Your proactive approach will contribute to business development while adhering to compliance and risk management standards.
Key Responsibilities:
• Support clients by promoting technological tools for transactions
• Build and maintain strong business relationships
• Assist members facing fraud and irregularities
• Stay updated on banking products and services
• Adhere to compliance and security measures
Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Bilingual in French
• Strong customer focus and adaptability
• Action-oriented with effective communication skills
Leverage your expertise to create a positive client experience with Desjardins.
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