Make a meaningful impact in healthcare as a Client Service Associate (CSA) with VON Canada. This full time role involves coordinating nursing and home support visits using digital tools and scheduling software.

VON Canada, a not-for-profit organization with over 125 years of service, is looking for a full-time Client Service Associate. In this position, you will focus on client communication, ensuring smooth operations, and responding to inquiries in a timely manner. Your excellent problem-solving skills and tech-savviness will be key in managing schedules and assisting both clients and staff effectively.

Key Responsibilities:
• Assign visits to nurses and home support workers
• Process client referrals and respond to inquiries




• Handle scheduling adjustments due to staffing changes
• Work with the team to ensure quality care
• Maintain confidentiality of client information

Requirements:
• University or college education preferred
• Proficiency in MS Office and scheduling software
• Experience in logistics or healthcare preferred
• Customer service experience in a contact center is an asset
• Satisfactory Criminal Records Check required

Utilize your organizational skills and healthcare passion to excel as a Client Service Associate with VON Canada.
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📌 Client Service Associate at VON Canada (Ontario)
🏢 Jobvite
📍 Ontario