Responsibilities:
The successful candidate will be an energetic and ambitious team player who will work with multiple departments. The Telematics Project Coordinator will be responsible for all aspects of the project lifecycle of the HYG Telematics solution. The primary responsibilities of the position consist of, but are not limited to:
Effectively present to customer’s either onsite or via web meetings in front of a group and show the perks of our products and services.
Develop method to effectively manage multiple ongoing projects.
Create and submit sale proposals.
Create billing contracts within Alta’s business systems.
Accurately determine the products required for each customer and submit orders to OEM.
Coordinate with internal departments for product deliveries and installations.
Provide training and guide customers for a successful product launch.
Update and maintain customer information within the telematics portal.
Provide excellent ongoing customer service and support.
Troubleshoot issues with customers and external technical support.
Update and track support tickets.
Accurately create and track customer invoices.
Actively monitor and report department profitability.
Desired Skills and Qualifications:
Recent college graduate with 4 year degree preferred or equivalent project management experience
Bilingual French and English communication skills are preferred
Professional business experience is highly desired
Possess excellent written and verbal communication skills
Must be able to quickly apply training received
Technical background with good computer skills
Well organized.
Desire to succeed.
Positive, customer focused attitude
Computer Skills – Microsoft Word, Excel, Outlook, PowerPoint, Business Intelligence (BI)
Language Skills - Intermediate:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills - Intermediate:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Reasoning Ability - High:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Consistent, regular, and reliable attendance including being ready for work at the designated start time. This is a hybrid (Remote/In-Office) position.
We do not require Canadian work experience for this role.
Requirements:
Travel: Must be able to travel to customer and local branches in the US or Canada on an as needed basis.