Customer-Focused Product Support Specialist (Saskatchewan)

Customer-Focused Product Support Specialist (Saskatchewan)

01 Oct
|
Brandt Group of Companies
|
Saskatchewan

01 Oct

Brandt Group of Companies

Saskatchewan

Become the voice of Brandt as a Product Support Representative, delivering exceptional customer service and solutions. Connect with clients to manage parts inquiries and sales effectively.

Brandt is a leading customer-driven company looking for a Product Support Representative. This role emphasizes solid customer service, proactive communication, and problem-solving skills. You will engage with customers via multiple channels to provide accurate parts information, process orders, and fulfill requests swiftly.

Key Responsibilities:
• Initiate outbound calls to generate parts orders
• Respond to parts pricing inquiries via phone and email
• Actively listen and recommend solutions to customers
• Accurately process parts orders and confirm inventory
• Collaborate with vendors to meet customer requests

Requirements:
• Strong customer service and problem-solving skills
• Excellent verbal and written communication abilities
• Detail-oriented with high accuracy in processing
• Ability to multitask across various systems
• Flexible to work various shifts in a 24/7 center

Bring your customer service expertise and multitasking skills to enhance satisfaction at Brandt.
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📌 Customer-Focused Product Support Specialist (Saskatchewan)
🏢 Brandt Group of Companies
📍 Saskatchewan

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