Lead the Integrated Case Management Team at Native Counselling Services of Alberta focused on supporting indigenous families with effective guidance. This role combines leadership, mentorship, and program oversight in a trauma-informed environment.

The Team Lead will supervise and support frontline staff within the Integrated Case Management Team (ICMT). Key responsibilities include caseload distribution, ensuring program compliance, and fostering a positive atmosphere for staff and clients facing complex challenges. Ideal candidates will demonstrate a strong commitment to indigenous values and cultural understanding.

Key Responsibilities:
• Provide day-to-day supervision and mentorship to ICMT staff
• Oversee caseload distribution and program coverage




• Ensure compliance with organizational policies and safety protocols

Requirements:
• In-depth knowledge of Indigenous cultures and community practices
• Experience in supervision or leadership roles
• Understanding of crisis intervention and case management principles
• Solid documentation and reporting skills
• Valid Alberta driver’s license and criminal record checks

Empower indigenous individuals and families through strong leadership and supportive guidance at NCSA.
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📌 Team Lead for Integrated Case Management (Alberta)
🏢 Native Counselling Services of Alberta
📍 Alberta