Key Responsibilities
POSITION: Volunteer Coordinator
DEPARTMENT: Administration
REPORT TO: Volunteer Manager
DIRECT REPORTS: None
POSITION TYPE: Full-time, Indefinite Term
WORK SHIFT: Days (Tuesday - Saturday)
LOCATION: 661 Main Street

About The Company
Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program. Are you seeking a career where you can be part of a energetic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive changes in our community. The work you do here will have a lasting, meaningful impact on those we serve. At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression, is embedded in our culture and drives the success of the organization. Our team is made up of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.

Job Summary
The Volunteer Coordinator is responsible for recruiting, onboarding, coordinating, and supporting volunteers across Main Street Project. The position maintains volunteer records and communication, coordinates volunteer groups and recognition activities, and supports the development and growth of the volunteer program.



The Volunteer Coordinator works with the Donations & Clothing Store Coordinator during busy periods, particularly around holiday and seasonal donation drives, to coordinate volunteer support and ensure projects are well organized.

Key Responsibilities
Volunteer Recruitment & Onboarding

Review volunteer applications and respond to applicants

Conduct volunteer information sessions

Provide first-day orientation and review the volunteer manual

Follow up after a volunteer's first day

Create a plan to grow the volunteer program

Volunteer Coordination & Administration

Maintain Better Impact and volunteer records

Criminal Record Checks/Vulnerable Sector Checks as required

Adult Abuse Registry checks are required.

Train volunteers on Volunteer Software Better Impact/My Impact

Keep the volunteer calendar and opportunities accurate and up to date

Host volunteer groups in all the programs

Provide direction and support to volunteers

Attend weekly meeting

Volunteer Communication

Support Email for weekly volunteer opportunities.

Send thank-you letters to volunteers and volunteer groups.

Follow up with volunteers who have not attended for an extended period.

Review archived volunteers and invite suitable volunteers to return.

Conduct six-month volunteer surveys.

Coordinate volunteer recognition and appreciation activities.

Work alongside the clothing Store and donations coordinator

Recreational Programing

Facilitate recreation programming with volunteers

Create an engaging and welcoming environment for community members and volunteers

Volunteer and Donations Collaboration
Clothing Store Volunteer Support

Assign volunteer tasks and provide directions.

Ensure volunteers are supervised by staff at all times.

Train volunteers on safety procedures,



including walkie-talkie use where appropriate.

Work collaboratively to ensure volunteers are supported across both programs.

Facilitate volunteer groups assisting with Donations or Clothing Store projects.

Communicate program changes and operational needs to one another.

Maintain a professional, welcoming and respectful experience for volunteers, donors and participants.

Identify opportunities to improve both programs.

Support Initiatives and Clothing Drives

Coordinate volunteer groups

Create a list of participating donors, businesses, and volunteer groups to send thank-you letters.

Skills & Qualifications

Warm and engaging

Strong written and verbal communication skills

Task-oriented

Highly organized

Task Orientated

Time Management

Better Impact/data, Excel

Additional Requirements

Satisfactory Criminal Record with clear Vulnerable Sector Search, and a clear Adult Abuse Registry Check is required. The employee is responsible for any service charges incurred.

Valid driver's licence

Values & Competencies
Ability to embody Main Street Project’s Core Values:

Reducing Harm

Truth and Reconciliation

Anti-Oppression

Trauma-Informed

Key Competencies

Crisis Management

Service Excellence – Meeting people where they are at.

Collaboration Developing External Relationships

Accountability

Decision Making

Main Street Project offers

Competitive wages within the nonprofit sector

Health & Dental Benefits

Pension Plan

Professional Development Opportunities

Paid Sick and Family days

Shift Premiums

Employee Assistance Program

Application deadline: Open Until filled
Main Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications. We thank all applicants but only those selected for an interview will be contacted.

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📌 Volunteer Coordinator (Full -time, Indefinite Term) (Manitoba)
🏢 Main Street Project
📍 Manitoba