BIL Technology Co., Ltd. is DJI authorized retail experience stores in Canada. Our Richmond Center location will be Canada's second DJI Authorized Experience Store — a flagship destination where customers can see, hold, and experience DJI's industry-leading drones, camera stabilization, and imaging technology in person, guided by a team that knows the products inside and out.DJI's products speak for themselves: they set the standard in their categories and lead the market worldwide. Our job is to match that same level of excellence in every customer interaction. We're looking for people who take pride in representing a top-tier brand and want to help shape what that experience looks like from day one, as Canada's first store of its kind.

Role Summary
The Store Manager is responsible to take ownership for the day-to-day leadership of the retail location, driving sales performance, ensuring an outstanding customer experience, managing store operations, and developing the in-store team in line with DJI brand & service standards.

Key Responsibilities

Lead daily store operations from opening to closing, transactions handling, and inventory control

Set and drive store sales targets; monitor KPIs (conversion rate, average transaction value, units per transaction)





Recruit, train, schedule, and coach Sales Associates

Conduct regular performance check-ins and support career development of store staff

Ensure full compliance with company policy and applicable provincial Employment Standards legislation

Maintain visual merchandising standards and product demo stations to DJI brand guidelines

Manage stock levels, loss prevention, and coordinate with regional supply chain/logistics

Handle escalated customer service issues, warranty/repair intake, and after-sales support

Report store performance to the District/Regional Manager on a weekly/monthly basis

Support current store openings and rollout of company-wide promotions or product launches

Duties may adjust and are not limited to the responsibilities listed and may evolve to meet in-store requirements over time.

Requirements

2+ years of retail management experience (electronics, tech, or premium consumer goods preferred)

Proven track record of meeting/exceeding sales targets

Strong leadership, coaching, and team-building skills

Excellent customer service and conflict-resolution skills

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📌 Store Manager (British Columbia)
🏢 Bil Technology Co
📍 British Columbia