Elevate customer satisfaction with Purolator as a Retail Representative in Victoria. This role requires exceptional service skills, technology proficiency, and a commitment to building strong relationships.

As a Retail Representative at Purolator, you’ll work 30 hours weekly, focusing on customer service excellence from Tuesday to Saturday. Your key duties will involve up-selling, handling inquiries, and resolving shipment issues. Robust problem-solving abilities and building positive relationships with customers and corporate partners are crucial in this role.

Key Responsibilities:
• Deliver exceptional service to customers both in person and via phone
• Resolve customer complaints and shipment issues efficiently
• Collaborate with drivers and management to enhance service




• Maintain accurate cash reconciliations and key controls
• Communicate effectively with team members and stakeholders

Requirements:
• 3-12 months customer service and retail experience preferred
• Proficiency in English for effective communication
• Ability to lift 70lbs and stand for 3-hour intervals
• Strong interpersonal and problem-solving skills
• Compliance with safety standards and corporate policies

Use your customer service strengths to make a positive impact in the Purolator team in Victoria.
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📌 Customer-Focused Retail Representative at Purolator (British Columbia)
🏢 Purolator
📍 British Columbia