Enhance customer service as a Claims Support Specialist with Aviva in a hybrid work model. Provide exceptional claims support and manage customer inquiries across Canada.

Aviva is searching for a skilled Claims Support Specialist to bolster its National Support Team. Ideal candidates will have a strong background in claims and customer service, plus the flexibility to thrive both independently and collaboratively. Your role will be foundational in supporting Aviva's claims processes while adhering to core values of Care, Commitment, Community, and Confidence.

Key Responsibilities:
• Serve customers through effective claims management and inquiries
• Assist Claims Specialists with investigations and operational needs
• Identify and eliminate inefficiencies in the customer journey




• Monitor and triage claims referrals for timely handling
• Communicate with customers and key stakeholders professionally

Requirements:
• 2+ years in customer service or claims support
• Strong attention to detail with communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and claims systems
• Adaptability to changing priorities in a energetic setting

Bring your customer-focused approach to Aviva and contribute significantly to our claims support team.
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📌 Claims Support Specialist at Aviva (Ontario)
🏢 Aviva Canada
📍 Ontario