Elevate your career with ProServeIT as a Senior IT Operations Specialist. This fully remote role ensures the stability and performance of enterprise IT systems while leading operational excellence initiatives.

In this senior role, you'll be responsible for the reliability of IT services across infrastructure, endpoints, and identity management. Your strong technical skills will help you manage incidents and drive system improvements. This position requires a proactive approach to monitor and maintain IT systems while effectively collaborating with cross-functional teams.

Key Responsibilities:
• Guarantee performance and reliability of IT systems and services
• Serve as Tier 3 escalation for complex technical issues
• Lead incident response and service restoration efforts




• Administer and support Windows/Linux servers and storage solutions
• Develop operational procedures and track performance metrics

Requirements:
• Degree in Computer Science or related field
• 5+ years in IT operations or systems administration
• Strong experience with Windows Server and Linux environments
• Hands-on with Active Directory and Microsoft 365
• Strong troubleshooting and analytical skills

Apply your expertise in IT operations and incident management to contribute to ProServeIT's mission of delivering cutting-edge technology solutions.
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📌 Senior IT Operations Specialist Remote (Quebec City)
🏢 Collage
📍 Quebec City