Elevate your IT career with Venture as an L1 Hardware Support Technician. This full-time role focuses on diagnosing and resolving hardware issues for both Windows and Apple devices.

Join our expanding team at Venture, a dedicated IT managed service provider with decades of experience. The ideal candidate has at least one year of experience, enjoys tech, and is eager to support clients while meeting service level agreements. This role uniquely blends onsite and in-lab work, making it a perfect fit for problem-solving enthusiasts.

Key Responsibilities:
• Diagnose and resolve client tickets promptly
• Replace hardware on Windows and Apple devices
• Maintain Apple and Lenovo certifications
• Configure client devices for optimal use
• Liaise with vendors and document ticket progress

Requirements:
• 1+ years as a hardware technician in PC and Apple
• Knowledge of Microsoft OS and Office 365
• Familiarity with iOS, MacOS, and printer software
• Solid communication and problem-solving skills
• Valid Driver’s license for onsite work

Embrace your passion for IT and customer service with Venture as a crucial member of our hardware support team.
#J-18808-Ljbffr

📌 Hardware Support Technician at Venture (Ontario)
🏢 Venture
📍 Ontario