Elevate client relationships as an Account Manager with Guardteck in Calgary, AB. Focus on service delivery excellence across a portfolio of security sites, ensuring operational success.
In this client-facing role, you manage multiple security sites while leading site supervisors and frontline teams. The ideal candidate brings experience in contract security or multi-site service management, emphasizing client retention, performance, and service quality. You will oversee budgets, KPIs, and contract performance to enhance operational efficiency.
Key Responsibilities:
• Manage client relationships through regular audits and site visits
• Lead quarterly and annual business reviews with clients
• Ensure compliance with contract deliverables and service standards
• Coach and mentor frontline personnel for effective operations
• Drive continuous improvement initiatives across sites
Requirements:
• 2–5 years in account management or operations
• Experience managing budgets and KPIs in multi-site settings
• Robust problem-solving and leadership skills
• Valid driver's license with no restrictions
• Technologically proficient with security tech platforms
Utilize your expertise in account management and operational leadership to drive service excellence at Guardteck.
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📌 Account Manager for Security Operations (Alberta)
🏢 Guardteck Security
📍 Alberta
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