Elevate guest experiences as a Rooms Operations Manager with The Westin Ottawa. Lead housekeeping, front office, and engineering departments to enhance satisfaction and financial performance.

This full-time management role focuses on the execution of operations across key areas. You will drive team performance, maximize guest satisfaction, and uphold industry standards. Your leadership will foster a motivated and empowered setting that prioritizes service excellence and employee engagement.

Key Responsibilities:
• Oversee daily operations in rooms and related departments
• Monitor compliance to service standards and procedures
• Analyze guest satisfaction results for continuous improvement
• Lead by example, demonstrating enthusiasm and professionalism
• Develop game plans to address team and guest needs

Requirements:
• High school diploma or GED with 4 years of experience
• 2-year degree in hospitality or related field preferred
• Proven leadership and motivational skills
• Strong customer service and communication abilities
• Detail-oriented with a focus on operational excellence

Lead team strategies and enhance guest experiences at The Westin Ottawa.
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📌 Rooms Operations Manager at The Westin Ottawa (Quebec City)
🏢 Westin Hotels & Resorts
📍 Quebec City