Job Description
Division:
Greater Sudbury Public Library

Department:
Office of the Chief Administrative Officer

Initial Reporting Location:
Main Public Library

Job Status:
Permanent Position

Number of Vacancies:
1

Union Affiliation:
CUPE 4705 Inside Unit

Hours of Work:
70 hours bi-weekly

Shift Work Required:
Some weekends and evenings may be required

Range of Pay:
Group 13* - $37.89 to $46.37 per hour

The start date will follow the selection process.

This position is eligible for hybrid work . Hybrid work arrangements are operational and incumbent based. The successful candidate will be required to work in office at a City of Greater Sudbury location a minimum of three days per week and must be able to report to a City of Greater Sudbury work location within two hours when required.

Main Function
Under the general supervision of the Manager of Access and Engagement responsible for the design, development and evaluation of digital and information literacy collections, services and programs.

Objectives

Strengthen Greater Sudbury Public Library’s (GSPL) role as a community hub for resources and connections.

Support digital inclusion and community learning.

Duties

Develop and deliver instruction and training programs for diverse audiences within areas of responsibility.

Develop partnerships with interest holders and subject matter experts to enhance programming and service delivery.

Create training materials, guides, and instructional resources to support ongoing staff learning within area of responsibility.

In collaboration with other training team members, participate in customer service training delivery.

Support operational and strategic projects.

Participate actively in standing committees, working groups, and library-wide initiatives aligned with the position portfolio.

Support the achievement of the library’s strategic priorities and service objectives.

Provide readers’ advisory service and answer reference questions in person, by telephone or electronically.





Instruct internal and external clients in the use of the library and associated search methods.

Resolve complaints from the general public within pre-set parameters.

Collaborate with the Collection Services team to develop, maintain, and evaluate information resources, including reference collections and digital resources.

Perform public relations duties including tours, organizing displays and participating in community outreach events.

Keep abreast of new developments in library services.

Support the development, implementation, and continuous improvement of Reference Desk practices and standards

Act as a resource for staff on matters relating to reference service delivery, best practices, and solutions to problems affecting service quality, consistency, and user experience.

Secure premises and set security system alarm.

Develop and maintain a thorough working knowledge of the City’s Health and Safety policies and the applicable provincial legislation listed therein.

Perform other related duties as required.

Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Qualifications
Education and Training:

Masters Degree in Library and Information Science from a recognized university with Canadian accreditation.

Experience

Two and one-half (2½) years up to and including five (5) years of library experience.

Other Requirements

Knowledge of best practices within areas of responsibility.

Knowledge of library services and operations.

Knowledge of various computer applications including Windows based systems (i.e. word processing, spreadsheet software, file transfer process, files maintenance, information input and retrieval and the Internet).





Knowledge of library automated systems an asset.

Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.

Ability to demonstrate problem solving and research skills.

Ability to make public presentations.

Ability to demonstrate organizational skills and attention to detailed work.

Ability to demonstrate accurate keyboarding skills.

Excellent use of English; verbally and in writing.

French verbal and written skills an asset.

Ability to perform the essential duties of the position.

Demonstrated reliability, professionalism, and accountability in meeting job responsibilities.

Must be physically capable of operating a vehicle safely, possess a valid Class G driver’s license, and have an acceptable driving record.

Competencies:
(click to view)

Competency Library - Level 2 Proficiency (Individual Contributor)

Notice to Job Applicants:
Definition of "Assets" on Job Postings — A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process.

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $35.12 to $44.31 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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📌 Digital and Information Literacy Librarian (Ontario)
🏢 City of Greater Sudbury
📍 Ontario