Kyndryl Inc. is seeking a Director of Service Design to shape end-to-end service experiences. You will align customer needs with business goals, define requirements, and guide cross-functional teams through pilots, documentation, and measurable improvements.
The role emphasizes collaboration across design, technology, delivery, and operations to create scalable, practical service solutions.
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📌 Remote Senior Director of Service Design & Experience (Ontario)
🏢 Kyndryl
📍 Ontario
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