Elevate your career with Trail Appliances as a Sales Support Agent in British Columbia. Deliver exceptional service by managing customer orders from post-sale to delivery, ensuring a seamless experience.

As a key player in our customer service team, you will excel in addressing inquiries, communicating with internal departments, and maintaining detailed customer records. The role requires proactive engagement, problem-solving skills, and the ability to work independently or collaboratively. We're seeking individuals who thrive in energetic environments and are committed to customer satisfaction.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and text
• Arrange payment and delivery details through outbound calls




• Support sales team with order processing and updates
• Communicate proactively with internal departments
• Maintain accurate customer files and order information

Requirements:
• Minimum 2 years of customer service experience
• Proficient in Microsoft Office, especially Excel
• High school diploma or equivalent
• Excellent verbal and written communication skills
• Call centre experience preferred

Be part of a team that values authenticity, improvement, and customer care at Trail Appliances.
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📌 Customer-Focused Sales Support Agent (British Columbia)
🏢 Lever
📍 British Columbia