Join Miller Waste Systems as a Bilingual Customer Service Agent in Ottawa, Ontario. This role focuses on exceptional support and office administration in a full-time contract position.

The Customer Service Agent is responsible for managing daily administrative tasks while providing top-notch service to customers and internal teams. This position requires excellent communication skills in both English and French, ensuring inquiries are promptly addressed. Along with calendar management and document preparation, you will act as the main switchboard operator, addressing calls, sorting mail, and assisting with complaints.

Key Responsibilities:
• Answer incoming calls and emails, addressing inquiries
• Provide exceptional customer service and support




• Manage data entry and processing of daily paperwork
• Maintain all office records and file documents
• Dispatch complaints to Route Supervisor and Drivers

Requirements:
• Bilingual in French and English with communication proficiency
• Minimum 6 months experience in office administration
• Proficient in MS Office, including Excel and Word
• Robust attention to detail and organizational skills
• Available to work Saturdays as required

Bring your administrative and communication skills to Miller Waste Systems and help in providing exceptional service.
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📌 Bilingual Customer Service Agent Ottawa (Quebec City)
🏢 Miller Waste Systems
📍 Quebec City