Join XTL as a Customer Service Representative, focusing on transportation solutions and customer commitment. This role emphasizes problem-solving and relationship building for superior service delivery.

In this position at XTL, you will manage daily operations and ensure customer commitments are met. Successful candidates will demonstrate strong customer service skills, attention to detail, and the ability to prioritize workloads effectively. Communicating with customers and coordinating with dispatch are vital components of this role.

Key Responsibilities:
• Accept and update EDIs efficiently every shift
• Ensure accurate data integrity for customer orders
• Communicate with customers within 15 minutes of inquiries




• Book loading/unloading appointments for efficient operations
• Maintain weekly Costco OTD report accuracy

Requirements:
• Familiarity with AS400 and TMS systems is a plus
• Proficient in Microsoft Word, Excel, and PowerPoint
• Robust oral and written communication skills
• Excellent attention to detail and organizational abilities
• Experience in customer service with a professional demeanor

Contribute to XTL's mission by enhancing customer loyalty and achieving profitable growth.
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📌 Customer Service Representative at XTL (Quebec City)
🏢 xtltransportlogistics
📍 Quebec City