Canada Post is looking for a Postal Clerk – Retail and Operations to join its team in Ville-Marie, Quebec . This is a temporary on-call relief position that puts you right at the heart of mail operations and retail services — a hands-on role with real variety across shifts including days, evenings, overnights, and weekends.
Whether you're serving customers at a counter, processing mail, or conducting financial transactions , no two days look exactly the same. If you're a self-starter who thrives in a dynamic environment and wants to get a real look at how Canada's national postal service operates, this role offers exactly that.
About the Role: Postal Clerk – Retail and Operations As a Postal Clerk , you'll move between retail and mail operations depending on where you're needed. Some days will have you working a point-of-sale system , assisting customers, and managing product displays. Other days, you may be sorting and batching mail, operating mail processing equipment , or transporting mail between floors using rolling or motorized equipment. It's a position that keeps you active and engaged throughout your shift.
Canada Post places a strong emphasis on safety, accuracy, and customer satisfaction . You'll be expected to review mail items for address accuracy and proper postage, maintain a solid knowledge of postal products and services, and handle physical tasks responsibly — including lifting mail items weighing up to 22.7 kilograms (50 lbs) . Working within a team while also being capable of independent decision-making is essential in this environment.
Benefits and Salary This position offers a competitive hourly wage of $25.37/hour (CAD) . As a Canada Post employee,



you'll be joining a federally regulated organization that is committed to equity, diversity, and inclusion , and that actively works to create an accessible and welcoming workplace for all. Canada Post also encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women , with preferential consideration available for Indigenous People and Persons with disabilities through a special measure employment equity initiative.
Job Details Job Type: On Call Relief – Temporary
Company: Canada Post
Location: Ville-Marie, QC
Schedule: Days, evenings, overnights and weekends
Pay: $25.37/hour (CAD)
Responsibilities The Postal Clerk role spans both retail customer service and back-end mail operations. On any given shift, you could be assisting customers at the counter, processing payments, or sorting and moving mail through the facility. These responsibilities are central to keeping Canada Post's service running smoothly and reliably for communities across the country.
Perform sales and customer service activities to ensure complete customer satisfaction at the counter
Operate a computer point-of-sale system to process transactions efficiently
Process financial transactions including cash, cheques, debit, and credit card payments




Maintain floor displays and conduct merchandising and inventory control
Receive, sort, sequence, and batch mail items according to established procedures
Operate mail processing equipment , including clearing jams and removing mail from sorting machines where applicable
Transport mail between floors and sections using rolling or motorized equipment where applicable
Review mail items for address accuracy, proper postage, and other requirements
Maintain knowledge of postal products, services, and delivery information
Handle physical tasks including standing for up to 3.5 hours at a time, and lifting mail items weighing up to 22.7 kg (50 lbs)
Requirements / Skills The ideal candidate is comfortable working in both a customer-facing retail setting and a production or operations environment . Canada Post values people who are adaptable, reliable, and committed to delivering quality service. A background in customer service is essential, and experience in a production or sales setting will help you hit the ground running.
Customer service experience in a retail workplace is required
Sales experience is considered an asset
Experience in a production environment is considered an asset
French language proficiency is required (French Essential designation for this posting)
Physical capability to lift up to 22.7 kg (50 lbs) and perform tasks involving bending, reaching, and carrying
Flexibility to work a variety of shifts including days, evenings, overnights, and weekends
Experience in customer service in a retail environment; French Essential language requirement

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📌 Postal Clerk - Retail and Operations (Quebec City)
🏢 Canada Post
📍 Quebec City