Elevate customer satisfaction as a Customer Service & Operations Coordinator at XTL Transport in Vaudreuil-Dorion. Ensure seamless domestic and cross-border deliveries with exceptional communication and coordination skills.
This in office role requires a proactive individual with a minimum of 2 years of customer service experience in transportation. You'll coordinate deliveries, maintain communication with stakeholders, and track orders systematically. A strong attention to detail and the ability to manage operational challenges are essential for success in this position.
Key Responsibilities:
• Analyze customer requirements and expectations
• Coordinate deliveries and freight transfers between branches
• Maintain communication with customers and internal teams
• Track orders and manage unforeseen delivery issues
• Collaborate with departments to tailor solutions
Requirements:
• Minimum 2 years in customer service within transportation
• Bilingual in French and English
• Knowledge of dispatch systems and technologies
• Excellent attention to detail and typing speed
• Ability to prioritize tasks effectively
Drive efficient delivery operations and enhance customer experiences at XTL in Vaudreuil-Dorion.
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📌 Customer Service Operations Coordinator XTL (Quebec City)
🏢 xtltransportlogistics
📍 Quebec City
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