Account Manager
Closing Date: 22/10/2026

Job Type: Permanent - Full Time

Location: 4 Chafer Place, Burbush, Hamilton 3200

Job Category: Sales

About The Role
Steel & Tube, New Zealand’s leading steel solutions provider with over 70 years of history, is looking for an External Account Manager based in the Waikato. Reporting to the Regional Sales Manager – Auckland & Waikato, this field-based role focuses on developing and managing customer relationships across the Upper North Island, delivering expert advice and support while actively growing sales and margins.

You will work closely with key and strategic customers to understand their industries, challenges, and long-term goals, identify new business opportunities, and take ownership of account growth. This includes visiting customers, providing tailored product solutions, resolving issues promptly and leveraging the full Steel & Tube range to deliver value. You will also support the wider sales team, contribute to growth strategies for products and markets, and ensure excellent service that strengthens long-term partnerships.

This is a hands‑on external sales role that combines relationship selling with commercial accountability. Whether you bring proven experience in a similar trading, steel or industrial environment or a solid sales background with a genuine desire to develop in a quick‑paced distribution setting, you will gain broad exposure while contributing directly to the success of our Upper North Island business and the wider One Company approach. The position offers real ownership of territory performance, the chance to influence reseller and ITM channels, and the opportunity to make a tangible impact on both customer success and company results.

Key Responsibilities

Develop and maintain strong external customer relationships through regular engagement and superior service

Identify and actively pursue new business opportunities,



taking ownership of account growth

Support the sales team by understanding customer needs, overcoming barriers and delivering tailored solutions

Work with the Regional Manager to develop and implement growth strategies for products and markets

Complete CRM (HubSpot), Lost Sales Quote, Netstock forecasting, TOP 8 Sales Process and Insights requirements

Cross‑selling across the full range of products including: Stainless, Steel, Aluminium and Fastenings

Manage end‑to‑end a comprehensive portfolio of Waikato customer accounts

Maintain accurate administration and, where required, develop take‑off schedules from customer plans

Uphold health, safety, environment and continuous improvement standards across all activities

What You’ll Bring

Excellent numerical, written and verbal communication skills

Demonstrated sales experience with a track record of meeting sales and profitable growth targets (steel or similar industry preferred)

Strong relationship‑building, influencing and problem‑solving ability

Sound understanding of customers’ needs and the ability to translate complex product information clearly

Current driver’s licence (fork‑hoist licence desirable or ability to obtain within 6 months)

Organised, self‑motivated and comfortable working with minimal supervision in a busy workplace

Desirable: experience reading plans and preparing take‑offs, familiarity with JDE or similar systems, qualifications in sales/marketing, or related industry background

Why Steel & Tube?
Join a trusted New Zealand company with a collaborative culture and a national network delivering essential steel solutions across infrastructure, construction, engineering, manufacturing and rural sectors. You’ll work in a supportive team that values integrity, results and continuous improvement while contributing to meaningful projects nationwide.

Ready to take on a customer‑focused Account Manager role in the Waikato?

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