Customer service representative - call centre (Halifax Regional Municipality)

Customer service representative - call centre (Halifax Regional Municipality)

01 Oct
|
CareerBeacon
|
Halifax Regional Municipality

01 Oct

CareerBeacon

Halifax Regional Municipality

Overview

- Education:
- Experience:
Education
- Secondary (high) school graduation certificate
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Consult with clients after sale to provide ongoing support
Computer and technology knowledge
- Internet
- MS Outlook
- MS Word
- MS Office
- MS Project
- Electronic mail
Type of experience
- Call centre
Service experience
- Security
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced setting
- Tight deadlines
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Reliability
- Team player
- Initiative
- Honesty
Employment terms options
- Evening
Experience
- 1 year to less than 2 years
Employment terms options
- Morning
- Day
- Job Duration: Temporaire
- Language of Work: Bilingue
- Hours of Work: 37.5 hours per week

📌 Customer service representative - call centre (Halifax Regional Municipality)
🏢 CareerBeacon
📍 Halifax Regional Municipality

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