Become a key member of Vancity's team as a Financial Services Representative. This full time, temporary role offers an opportunity to connect with members and make banking easier for them.

At Vancity, we value inclusion and social justice, and as a Financial Services Representative, you will be the first point of contact for our members. This role emphasizes relationship-building, sales, and personalized service, ensuring each member feels valued.

Your ability to listen and guide members towards achieving their financial goals will be crucial for branch success.

Key Responsibilities:

- Greet members and create welcoming interactions
- Understand needs in banking, borrowing, and investments
- Provide guidance on financial goals and product connections
- Offer tips on using online banking tools
- Ensure timely follow-ups for member satisfaction

Requirements:

- High School Diploma or equivalent
- Exceptional communication skills for client engagement
- Customer service experience in service-oriented roles
- Comfort with sales and achieving goals
- Ability to learn digital banking tools quickly

Bring your passion for helping people and each interaction will foster trust at Vancity's Burnaby Heights Community Branch.

📌 Vancity Financial Services Representative (Burnaby)
🏢 Vancity
📍 Burnaby