Join CDW as a Managed Security Services Analyst, providing 24x7 first-level technical support for critical security disciplines. Focus on client trust and technical expertise in a dynamic team environment.

In this role, you will support Network Security, Information Security, and Endpoint Security. As an Analyst, you'll be responsible for monitoring and resolving security requests and collecting crucial post-incident information. Engaging in professional development is essential as you pursue certifications and training opportunities offered by CDW.

Key Responsibilities:

- Provide 24x7 first-level security support
- Monitor and resolve client security requests
- Escalate issues to senior team members as needed
- Update knowledge base articles for client use
- Foster a positive and collaborative team spirit

Requirements:

- Bachelor's degree or 3-year diploma in a relevant field
- 4 years of IT experience including 1 year in support
- Beginner certification in Managed Security Services preferred
- Strong communication and problem-solving skills
- Must be willing to work flexible schedule and weekends

Enhance your career in security services with impactful client interactions and team support at CDW.

📌 Managed Security Services Analyst at CDW (Mississauga)
🏢 CDW
📍 Mississauga