Join our vibrant dealership team as a Customer-Focused Service Advisor in Kitchener, ON. Guide customers through a 5-star service journey, making every visit exceptional.

As the first point of contact, you'll ensure a smooth, professional experience for our service customers. You will leverage your excellent customer service skills, organized approach, and energy to support vehicle service inquiries and repairs.

Your role will be integral to our commitment to excellence in customer care and support.

Key Responsibilities:

- Determine service needs based on customer descriptions
- Verify warranty coverage and explain service contracts
- Develop cost estimates for materials and labor
- Prepare and maintain detailed repair orders
- Foster customer rapport through clear communication

Requirements:

- 1-2 years in customer service role required
- Excellent communication and customer service skills
- Auto experience is a plus
- Valid G Drivers License is mandatory
- Ability to work flexible schedule, including weekends

Drive exceptional service experiences as a crucial part of our team!

📌 Customer-Focused Service Advisor Kitchener
🏢 401auto
📍 Kitchener